Terms of Service
Version 1.0 — 2026
These Terms govern use of the Rhiza Health website, dashboard application, curriculum, and related services (the “Services”), operated by Jordan Rosario Giacobbe, d/b/a Rhiza Health (“we,” “us”). By creating an account or purchasing, you agree to these Terms, the Privacy Policy, and — for programming or coaching purchases — the Release of Liability.
1. The Services
Rhiza Health builds personalized health & fitness systems delivered through a software dashboard, optionally with coaching. Nothing in the Services is medical advice, diagnosis, or treatment. We are not licensed healthcare providers. Consult a physician before starting any exercise or nutrition program.
2. Accounts
You must be 18 or older and provide accurate information. You are responsible for safeguarding your login. One account per person; access is personal and non-transferable.
3. Purchases & Billing (Rhiza System plan)
Setup: $497 USD one-time — covers your discovery consultation, personalized system creation, and onboarding session. Subscription: $49 USD/month — dashboard access, AI insights, curriculum, and updates, billed via Stripe on an auto-renewing monthly cycle.
You may cancel anytime, effective at the end of the current billing period; dashboard access ends then and your data remains exportable for 90 days. The setup fee is refundable in full before your discovery call takes place, and non-refundable once personalized system creation has begun.
Coaching clients (“Rhiza Embedded”) are additionally governed by the Coaching Services Agreement, which controls billing for that plan.
4. AI Features
Dashboard insights, analyses, and chat responses are generated by artificial intelligence using your logged data and system context. AI output may be incomplete or incorrect and is provided for educational purposes only. It never overrides your judgment or a medical professional's guidance.
5. Acceptable Use
No sharing accounts or paid materials; no scraping, reverse-engineering, or abusing the Services; no uploading unlawful content; no using the AI features to seek or disseminate medical advice for third parties.
6. Intellectual Property
The software, templates, curriculum, and branding are ours. Your logged data and intake information are yours; you grant us a license to process them to provide the Services (see the Privacy Policy). You may export your data at any time by request.
7. Disclaimers & Limitation of Liability
THE SERVICES ARE PROVIDED “AS IS.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, AND OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICES IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Physical activity carries inherent risk — see the Release of Liability you sign at purchase.
8. Termination
You may close your account anytime. We may suspend or terminate accounts for breach of these Terms, with a pro-rata refund of prepaid unused subscription time if we terminate without cause.
9. Changes
We may update these Terms; material changes will be notified in-app or by email at least 14 days before taking effect. Continued use after the effective date is acceptance. Each version is archived; your signup version is recorded.
10. Governing Law & Disputes
These Terms are governed by the laws of the State of Washington. Disputes proceed by good-faith negotiation first, then binding individual arbitration or small-claims court in Washington; no class actions. Contact: jordigiac08@gmail.com.